Cloud sync

Cloud sync keeps your notes up to date across your signed-in devices. It is part of Anarlog Pro.

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Turn sync on or off

1. Open Settings → Sync.
2. Turn on Cloud sync. The first time, Anarlog asks you to create or enter a recovery key.

Sync runs automatically in the background. Use Sync now to send and receive the latest changes immediately. Your notes always remain available locally, even while sync is paused or you are offline. Pause sync when you want changes to remain only on the current device for a while. Resume it to send pending changes and receive updates from your other devices.

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What Cloud Sync replicates

Cloud Sync copies end-to-end encrypted notes across your signed-in devices. Anarlog cannot read this data. Each synced device receives:

• Meeting notes, including titles, memos, and generated summaries
• Transcripts and speaker assignments
• Participants, people, and organizations
• Action items
• A few preferences: Theme, App icon, Week starts on, and Default sharing

API keys, model selections, and most other settings stay on the computer where you entered them. After you add a new device, enter each Transcription and Intelligence API key again and choose the models you want on that computer. Anarlog stores those keys in the operating system’s credential store and does not copy them between devices. Also set up on each device:

• Calendar connections
• Downloaded local models
• Device-specific options such as audio devices, autostart, notifications, and recording retention

Saved recordings and file attachments remain in the local storage folder on that computer. See Don’t combine sync with a cloud-storage folder. See Data, privacy, and retention for what can leave your computer for hosted AI, sharing, and other features.

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Save the recovery key

Your recovery key encrypts synced notes before they leave your device, so Anarlog cannot read or recover it. When you create the key:

1. Copy it into a password manager or download the text file.
2. Confirm that you can find the saved copy before closing the setup window.
3. Keep it separate from the computer you are syncing.

The key is shown only during setup. Clipboard copies clear after 60 seconds when the operating system supports it.

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Add another device

You do not need to type the recovery key on a new device. An existing device approves it instead.

1. Install Anarlog and sign in with the same account on the new device.
2. Open Settings → Sync and turn on Cloud sync. The status shows Waiting for device approval.
3. On a device that already syncs, open Settings → Sync. The new device appears under Devices; click Approve.
4. Return to the new device. It receives its key automatically, shows Restoring cloud sync… while it downloads your notes, and then Synced. Keep the app open until this finishes.
5. Re-enter any Transcription or Intelligence API keys you use on this computer, then select those models under Settings → Transcription and Settings → Intelligence.

If none of your approved devices is available, click Use recovery key instead on the new device and paste the key from your password manager. One account can sync up to five devices. If you reach the limit, remove an unused device before enabling sync on another one. Cloud API & Connectors is a separate, optional feature. If you enable it under Settings → Developers, Anarlog uploads a server-readable copy for remote agents; it does not decrypt or weaken your end-to-end encrypted sync data. See Cloud API and connectors.

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Don’t combine sync with a cloud-storage folder

Two sync systems changing the same files can cause:

• Conflicted or duplicate copies of recordings and attachments
• Incomplete audio files when a service uploads a recording while Anarlog is still writing it
• Files that are offloaded to the cloud and unavailable offline

Anarlog shows a warning in Settings → Sync when your storage location is inside a known cloud-storage folder. Backup tools that snapshot files without continuously syncing them back are fine. If you see this warning:

1. Pause Cloud sync so changes remain on this device while the files move.
2. Open Settings → General and find Storage.
3. Click Change and choose a local folder that is not managed by a file-syncing service.
4. Wait for Anarlog to move the data and relaunch automatically.
5. Return to Settings → Sync, confirm that the warning is gone, and resume sync.

Use Change instead of moving or deleting the storage folder manually. If the move fails, leave the existing folder in place and email founders@anarlog.so with your operating system and the error shown in Settings.

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Fix a blocked sync

• Setup required: Create a recovery key or enter the key from an existing device.
• Waiting for device approval: Approve the new device from a device that already syncs, or use the recovery key.
• Sign in again: Sign out and sign back in, then resume sync.
• Identity mismatch: Sign in again with the account that owns the synced notes. Check Sync settings before changing local files.
• Device limit reached: Remove an unused device, then try again.
• macOS Keychain error: Open Settings → Sync, click Repair Keychain Access, and resume sync.

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Sync stays on Connecting or Cloud sync delayed

Both states mean Anarlog is still retrying in the background. Your notes remain available locally.

• Connecting… means this device has not finished setting up encrypted sync. It usually clears within a minute. If it does not, Anarlog shows Sync needs attention with the underlying error below the status.
• Cloud sync delayed means this device is rebuilding its synced copy and a step keeps failing. The failing step and error appear below the status.

To fix it:

1. Check that the device is online and that a firewall, VPN, or proxy is not blocking api.anarlog.so.
2. Check the date and time on this device. A wrong clock makes sync credentials expire immediately; Anarlog reports this as a clock problem.
3. Keep Anarlog open. A large first download can take several minutes and resumes if the app was closed.
4. Turn Cloud sync off and on again from Settings → Sync.
5. If it still does not clear, open Settings → Sync, expand Sync log, and email founders@anarlog.so with the status text, the error shown under it, and the log entries.

If sync is paused during recording or an import, let that activity finish. Anarlog resumes background sync when it is safe to do so.