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Audio is missing

Open Settings → Permissions and confirm:
  • Microphone is allowed so Anarlog can hear you.
  • System Audio is allowed so Anarlog can hear the other people on the call.
If a permission is denied, use Open to change it in your operating system’s settings, then restart Anarlog. On Linux, confirm that your desktop audio service can see the microphone and the output-monitor source. On Windows or Linux, include the app and operating-system versions if audio works in other apps but not in Anarlog.

The transcript is not live

Open Settings → Transcription and check the selected model. Live models transcribe during the meeting. After recording models wait until you stop. If transcription fails, confirm the provider is configured, the model supports your spoken languages, and a local provider is running.

No summary appears

A summary needs an Intelligence model. Open Settings → Intelligence, then select Anarlog Cloud or configure another provider. For LM Studio and Ollama, confirm the local server is running. See Transcription and AI.

Calendar events are missing

Open Calendar and confirm the account is connected and the calendar is enabled. Refresh the calendar list. Reconnect any account marked Reconnect required. For Apple Calendar, also check Settings → Permissions → Calendar.

A recording disappeared

Open Settings → Meetings and check Audio file retention under Audio. Anarlog can delete audio immediately or after a selected period while keeping the note and transcript. See Data, privacy, and retention for every retention option.

An imported file does nothing

Audio imports accept WAV, MP3, OGG, MP4, M4A, FLAC, WebM, and AAC. Transcript imports accept SRT and VTT. For audio, confirm that a Transcription model is selected and that a local provider is running. See Import audio or a transcript.

Meeting-history import shows no apps

Anarlog lists supported meeting assistants it detects on your computer. Open the source app, restart Anarlog, and return to Settings → Imports. If you already removed the source app, reinstall it long enough to complete the import or export the transcript as SRT or VTT and import it into an empty note.

Chat has no meeting context

Open the meeting before opening Chat and wait for its transcript or summary to finish. Check the context chips above the input. If no Intelligence model is configured, open Settings → Intelligence. See Chat with your meetings for context controls and example requests.

Sharing does not work

Sharing requires Anarlog Pro, a signed-in account, an internet connection, and a generated summary. If a recipient cannot open the note, check their invitation and General access under Share. For an Anyone with the link share, copy the current link again. Replacing a link invalidates the earlier URL. See Share meetings.

An automation did not run

Open Automations, select the automation, and check whether it is enabled and what its last run reports. Confirm that:
  • The destination channel, page, team, or folder is selected.
  • Slack, Notion, or Linear is still connected.
  • The meeting finished and produced the summary or action items the automation needs.
  • A local Markdown folder still exists and is writable.
See Automate meeting follow-up.

Cloud sync is blocked

Open Settings → Sync and use the message shown there:
  • Setup required: Create a recovery key or enter the existing key.
  • Sign in again or Identity mismatch: Sign out and sign back in with the account that owns the synced notes.
  • Device limit reached: Remove an unused device before adding another one. An account can sync up to five devices.
  • macOS Keychain error: Click Repair Keychain Access, then resume sync.
Do not move or delete local data while an identity problem is unresolved. See Cloud sync.

The app does not open after installation

Confirm that you downloaded the build for your operating system and CPU. On Linux, make an AppImage executable before opening it:
For Debian or Ubuntu, install the DEB with sudo apt install ./anarlog-*.deb so the package manager can resolve dependencies. See Install the desktop app.

Linux opens a black window and plays music

First launch opens the setup screen and plays quiet background music. A black window with loud or looping audio usually means WebKitGTK failed to paint, most often on Wayland with NVIDIA. Current builds disable the WebKit DMA-BUF renderer automatically. If the window is still black, launch with:
The same variables work for the installed anarlog command. See Install the desktop app.

Get more help

Email founders@anarlog.so, join Discord, or open a GitHub issue. Include your operating system, Anarlog version, the exact error, what you expected, and the shortest steps that reproduce the problem. For AI failures, include the selected provider and model, but never include API keys, recovery keys, meeting content, or private share links. For CLI and MCP errors, use the error reference.